Shipping & Returns

Package shipping

As a general rule, packages are sent within 24 hours after receipt of payment (next business day). On special dates (Christmas, Valentine's Day, Mother's Day, etc.) Priority shipping will be active where those orders placed before 1:00 pm will be sent the same day and received the next day.

The international standard shipments are sent with the company Correos and are delivered by the national companies of each country (La Poste, Italy Post, Deutsche Post, Royal Mail, USPS, etc).

National standard shipments are shipped with the Correos company.

International express shipments are shipped with companies such as UPS, TNT, Seur or Zeleris (DHL).

The national urgent shipments are sent with the company Correos Express.

The deadlines are those indicated by the companies, we make every effort to meet the deadlines indicated here.

Price and shipping times

Europe Zone 1 (Belgium, Germany, France, United Kingdom, Italy, Holland, Austria)

Service Company Delivery time Price Free Shipping
Standard Compañía Nacional 4-6 business days 5,95 € 60 €
Express Zeleris (DHL) 1-2 business days 9,95 € 90 €
Express TNT/Seur/UPS 1 business day 12,95 € 120 €
Priority UPS Next business day for orders placed before 1:00 p.m. GMT+1 14,95 € 140 €

International Zone 1 (USA, Canada)

Service Company Delivery time Price Free Shipping
Standard Compañía Nacional 6-10 business days 5,95 € 60 €
Express Zeleris (DHL) 3-4 business days 9,95 € 90 €
Express UPS 2 business days 14,95 € 140 €

Spain

Service Company Delivery time Price Free Shipping
Standard Correos 3-4 business days 3,95 € 40 €
Express Correos Express 1 business day 4,95 € 40 €
Priority Correos Express Next business day for orders placed before 1:00 p.m. GMT+1 6,95 € 60 €

Balearic Islands

Service Company Delivery time Price Free Shipping
Standard Correos 3-4 business days 4,95 € 40 €
Express Correos Express 1 business day 6,95 € 60 €

Canarias/Ceuta/Melilla

Service Company Delivery time Price Free Shipping
Standard Correos 4-5 business days 6,95 € 60 €

Portugal (Peninsula)

Service Company Delivery time Price Free Shipping
Standard Correos 3-4 business days 5,95 € 60 €
Express Correos Express/Seur 1 business day 8,95 € 80 €

Andorra

Service Company Delivery time Price Free Shipping
Standard Correos 3-4 business days 3,95 € 40 €

Returns

The return period is 14 calendar days for any item that is not personalized.

The shipping costs of returns (except for defective orders or mistakes) are borne by the buyer, if necessary we can always find an economic option for you.

If the item is not returned in its original condition, the buyer will be responsible for any loss of value.

Once the status of the item has been received and checked, the amount will be returned.